FAQ : Cargo Insurance

Cargo Insurance provides coverage against all risks of physical loss or damage to freight during the shipment from any external cause during shipping, whether by land, sea or air. … Different types of cargo insurance policies available for transporting goods by land, sea, or air.

 

Premium depends on the voyage of your shipment as well as the transport method and the commodity. To get an instant quote, simply register with our platform and you will instantly get your quote 

Absolutely – You can get the quote and submit the details of your shipment. Then, you can BUY directly from our website

We are offering several secured payment method, such as PAYPAL, Credit Card and e-Wallet

By e-Wallet, you can fund your account and follow every transaction from your own portal.

After the successful payment, your documents will be automatically downloaded. You can print it and send it to your customer if needed.

If you need to re-print the document, you will find it into your portal

Most of people confuse Carrier’s liability and Cargo Insurance. In case of Loss/Damage, the carriers is having a liability which does not cover the entire amount of the cargo. For a full coverage, Shipper/Consignee or Freight Forwarder (on behalf of the customer) must purchase a Cargo Insurance.

Some examples of Damage/Loss for a better understanding:

AIRFREIGHT – 5 boxes -89 kgs – Value: USD.39,500

Carrier’s liability will pay USD 2,333   vs   Cargo Insurance will pay USD 39,500

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SEAFREIGHT – 1 x 20? DV – 7,649 kgs – Value in USD. 126,800

Carrier’s liability will pay maximum USD 21,111   vs   Cargo Insurance will pay USD 126,800

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ROAD TRANSPORT – 12 crates – 1,826 kgs – Value in USD. 24,200

Carrier’s liability will pay USD 20,980   vs   Cargo Insurance will pay USD 24,200

Yes, you can purchase cargo insurance from worldwide to worldwide. Some countries are having some limitations

We are offering only “Full Risk” excepted for the category for second hand. The coverage is from door-to-door

The Premium mentioned on the document is shown as “As agreed” 

The Premium mentioned on the document is shown as “As agreed” 

Depending on the countries, our maximum liability covers up to Usd. 1,000,000

Cargo insurance protects goods from loss or damage during transportation by air, sea, road, or rail. At Cargo Insure Online, we offer comprehensive coverage to safeguard your shipments.

You can insure international shipments by using platforms like Cargo Insure Online, which provides global cargo insurance coverage with instant quotes.

The cost of insuring freight varies based on the shipment’s value and route. Get a quick and accurate quote on our website, Cargo Insure Online.

Cargo insurance typically covers loss, damage, or theft of goods during transit. Cargo Insure Online provides coverage options for all types of cargo.

Maximum coverage for cargo insurance can go up to $1,000,000. Explore our coverage options at Cargo Insure Online to find the best fit for your needs.

Carrier liability covers only part of the loss, while cargo insurance from Cargo Insure Online covers the full value of your goods, providing complete protection.

Many platforms offer instant quotes online. At Cargo Insure Online, you can get an immediate quote and secure your coverage in just a few clicks.

Yes, door-to-door insurance covers your goods from pickup to delivery. Cargo Insure Online provides comprehensive door-to-door protection for all your shipments.

Air freight insurance covers goods in transit by air. Cargo Insure Online offers robust coverage options for air freight to ensure your cargo is protected.

Yes, warehouse storage insurance is available. Cargo Insure Online provides coverage for goods in storage, offering peace of mind for your stored items.

Cargo insurance can be tailored for fragile and perishable items. At Cargo Insure Online, we offer specialized coverage to protect these types of goods.

Payment methods include credit cards, PayPal, and e-Wallet. Cargo Insure Online provides secure payment options for a hassle-free insurance purchase.

Sea freight insurance premiums depend on various factors. Get a detailed quote and calculation from Cargo Insure Online to ensure your sea freight is adequately covered.

While not always mandatory, cargo insurance is highly recommended. At Cargo Insure Online, we provide essential coverage to protect your international shipments.

Cargo insurance policies include all-risk, named perils, and specific coverage for high-value or fragile items. Each type offers different levels of protection based on the risks involved.

The cost is determined by factors such as cargo value, shipping route, and method. Use an online quote tool like Cargo Insure Online to get an accurate calculation.

All-risk cargo insurance covers nearly all types of damage or loss, except for specific exclusions listed in the policy.

Named perils insurance covers only the risks explicitly listed in the policy, such as fire or theft, excluding other potential hazards.

Yes, cargo insurance can include coverage for goods in storage, with options available for both short-term and long-term storage.

Yes, cargo insurance can include coverage for goods in storage, with options available for both short-term and long-term storage.

Common exclusions include wear and tear, inherent vice, and specific types of damage outlined in the policy terms.

Assess the value of your cargo, the shipping method, and potential risks to choose the appropriate coverage level. Consult with insurance providers for tailored recommendations.

After purchasing insurance, you can download the certificate from the insurer’s platform, such as Cargo Insure Online, for proof of coverage.

Yes, hazardous materials may have specific insurance requirements and restrictions. Verify coverage options with your insurer for these types of goods.

Cargo insurance covers goods in transit regardless of the mode, while marine insurance specifically covers goods transported by sea.

Freight forwarders can arrange cargo insurance on behalf of clients, ensuring coverage is in place for shipments.

Technology, such as online platforms and APIs, enhances efficiency in obtaining quotes, managing policies, and processing claims.

Door-to-door insurance covers your cargo from the point of origin to the final destination, providing comprehensive protection throughout the entire journey.

Yes, cargo insurance can be purchased on a per-shipment basis, allowing flexibility for occasional or high-value shipments.

Premiums are influenced by cargo value, shipping method, route, and risk factors associated with the cargo and destination.

FAQ : e-Commerce Insurance

Do you insure e-Commerce shipments?

Yes, we offer the possibility to e-Commerce merchants to insure their products  

Depending on the countries, our maximum liability covers up to Usd. 1,000,000

For e-Commerce shipments, the liability covers up to $120,000

All courier companies are covered – FedEx, DHL, UPS, USPS, etc…. – there is no restriction

Indeed, we also cover your high value products like watches, jewels, etc…. until $120,000 per shipment. You can ship by Fedex, UPS, DHL, USPS, etc… 

Not always. Many couriers don’t take any liability for lost or damaged shipments, and generally, if they do, the maximum amount they will reimburse is $100.

No, you simply file a claim through our streamlined . Most claims take less than a minute to file.

Most claims processing times take a maximum of 7 business days.

E-commerce insurance covers products shipped via couriers like FedEx, UPS, and DHL. Cargo Insure Online provides tailored coverage for e-commerce shipments.

Yes, high-value items such as jewelry or electronics can be insured. Cargo Insure Online offers coverage up to $120,000 per shipment for such valuable items.

Absolutely. Cargo Insure Online offers competitive rates and coverage options tailored for small businesses and e-commerce merchants.

FAQ : Claims

Immediate notice of all incidents likely to give rise to a claim under this insurance policy must be made to Cargo Insure Online without delay

 

Proceed to the website and set the CLAIM form as soon as possible. The form will be redirected to the Insurer who will start to take action

Our form will guide you on the different information we need to receive

  • DOCUMENTS TO PROVIDE 

    – Bill of Lading / Air waybill / CMR or other consignment note
    – Commercial invoice supporting value and terms of sale / purchase
    – Freight invoice
    – Packing list
    – Correspondence holding the carriers and other third parties responsible and any reply
    – Photographs (if applicable)
    – Repair estimates (if applicable)
    – Bank Details

    Please note that Underwriters reserve the right to request further information and documentation until they are satisfied that the loss is within the terms of the policy and properly quantified

Underwriters may wish to appoint a surveyor to inspect the damaged cargo – for this reason, repair should not commence without Underwriters agreement

For small shipments by e-Commerce (covered under e-Commerce category), the payment of a damage takes about  7 days

For larger shipments by Airfreight, Sea Freight, it might take 1 month depending on the accuracy of the received documents and inspection

No, you simply file a claim through our streamlined . Most claims take less than a minute to file.

The payment will be sent by Bank Transfer to your bank account from Cargo Insurance Online

To file a claim, submit an online form with supporting documents. Cargo Insure Online simplifies the process with a streamlined claims submission system.

Claims are processed within 7 days for smaller shipments. For more detailed information on processing times, check out our claim process at Cargo Insure Online

Required documents typically include the bill of lading and commercial invoice. For more details on documentation, visit Cargo Insure Online’s claims section.

Track your claim status through the insurer’s online portal, where you can view updates and progress in real-time.

Contact your insurance provider to request changes to your policy, such as adjustments to coverage limits or insured items.

Frequent or high-value claims may impact future premiums. Insurers assess risk profiles when determining rates.

Common claims include damage during transit, loss due to theft, and delays affecting the condition of the cargo.

Regularly review your policy, update information as needed, and ensure timely payment of premiums to maintain coverage validity.

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