Comparison
Shippo Insurance vs CIO Cargo Insurance
Understand the differences between Shippo shippo insurance (shipsurance underwritten) and CIO Cargo Insure Online — compare costs, coverage limits, exclusions and claims handling.
Shipping Platforms
Shippo
Multi-carrier shipping software with Shipsurance-backed insurance on labels.
About Shippo
- Overview
- Shippo is a multi-carrier shipping platform used by e-commerce platforms and marketplaces.
- Headquarters
- San Francisco, California, USA
- Countries served
- Worldwide via courier partners
- Services offered
- Multi-carrier labels, tracking, returns, Shippo Insurance via Shipsurance.
- Typical users
- Shopify and e-commerce SMEs in North America and Europe.
Insurance overview
| Coverage type | Shippo Insurance (Shipsurance underwritten) |
|---|---|
| Maximum coverage | Up to USD 5,000 per shipment |
| International coverage | Yes |
| Domestic coverage | Yes |
| Claims process | File through Shippo dashboard within 60 days. |
| Major exclusions | Cash, jewellery, perishables, fragile items without adequate packaging. |
Premium comparison
| Shipment value | Shippo cost | CIO cost | Savings |
|---|---|---|---|
| USD 1,000 | USD 15.00 | USD 5.00 | Save USD 10.00 (67%) |
| USD 5,000 | USD 75.00 | USD 22.50 | Save USD 52.50 (70%) |
| USD 10,000 | Not covered (over limit) | USD 45.00 | CIO covers full value |
| USD 25,000 | Not covered (over limit) | USD 112.50 | CIO covers full value |
| USD 50,000 | Not covered (over limit) | USD 225.00 | CIO covers full value |
| USD 100,000 | Not covered (over limit) | USD 450.00 | CIO covers full value |
Indicative estimates based on published carrier rate cards and a CIO illustrative rate of 0.45%. Actual premiums depend on commodity, lane and risk; request a live CIO quote for binding figures.
Why businesses choose CIO
| Feature | Shippo | CIO |
|---|---|---|
| Independent insurance | ||
| Multi-carrier coverage | ||
| Door-to-door protection | ||
| International shipments | ||
| Freight coverage | ||
| Parcel coverage | ||
| API integration | ||
| White-label available | ||
| Instant certificates | ||
| Cargo specialists |
Coverage comparison
What Shippo covers
Shippo Insurance (Shipsurance underwritten) up to Up to USD 5,000 per shipment.
Excludes: Cash, jewellery, perishables, fragile items without adequate packaging.
What CIO covers
All-risk cargo insurance on a door-to-door basis (Institute Cargo Clauses A), with limits up to USD 5M+ per shipment subject to underwriting.
Includes general average, war & strikes (extension), and shipments across all major couriers, freight forwarders and modes.
Common claims examples
Lost package
Shippo outcome
Compensation up to declared value, after investigation period and proof of value — often denied without purchased coverage.
CIO outcome
Full insured value paid, subject to ICC(A) and policy terms, typically settled within days of documented loss.
Water damage in transit
Shippo outcome
Often excluded unless attributable to carrier negligence; weather and force-majeure events commonly declined.
CIO outcome
Covered under all-risk cargo terms, including weather-related incidents and concealed damage.
Theft during transit
Shippo outcome
Covered only with purchased declared value and provided packaging requirements were met; routinely contested.
CIO outcome
Theft and pilferage included as standard under ICC(A) with broad door-to-door cover.
Misdelivery
Shippo outcome
Liability limited to convention caps (Warsaw / Montreal / CMR) unless declared value purchased.
CIO outcome
Insured value paid, with the insurer pursuing recovery against the carrier on your behalf.
Handling damage
Shippo outcome
Frequently excluded when packaging is deemed insufficient by the carrier; burden of proof on shipper.
CIO outcome
Covered subject to reasonable packaging standards; expert surveyors handle damage assessment.
Warehouse incidents (pre-shipment)
Shippo outcome
Not covered — carrier liability starts on pickup and ends at delivery.
CIO outcome
Covered under door-to-door extension including limited storage and consolidation periods.
Shippo insurance FAQs
›Who underwrites Shippo Insurance?
Shippo Insurance is underwritten by Shipsurance and covers most parcels up to USD 5,000.
Protect your shipments beyond carrier liability
Get instant cargo insurance quotes with CIO Cargo Insure Online — independent, multi-carrier, door-to-door.